TRG Care Company Ltd - Privacy Policy
Introduction
TRG Care Company Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website, including any information submitted through our enquiry webform.
Information We Collect
We may collect and process the following information:
- **Personal Identification Information:** Name, address, email address, phone number, and any other details you provide through our webform or otherwise.
- **Technical Data:** IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- **Usage Data:** Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
- **To Respond to Enquiries:** To process and respond to your enquiries submitted through our webform.
- **Service Provision:** To provide you with information about our care services.
- **Improving Our Website:** To analyze website usage and improve our website, services, and user experience.
- **Marketing and Communication:** To send you promotional materials and updates about our services, where you have consented to receive such communications.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- **Consent:** Where you have given us explicit consent to process your data for specific purposes.
- **Contractual Necessity:** Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- **Legitimate Interests:** Where processing is necessary for our legitimate interests, such as improving our services and ensuring the security of our website.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
You have the following rights regarding your personal data:
- **Access:** The right to request access to the personal data we hold about you.
- **Rectification:** The right to request that we correct any inaccurate or incomplete data.
- **Erasure:** The right to request that we delete your personal data, subject to certain conditions.
- **Restriction:** The right to request that we restrict the processing of your personal data, under certain circumstances.
- **Portability:** The right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.
- **Objection:** The right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- **TRG Care Company Ltd**
- Address: [Insert Company Address]
- Email: [Insert Company Email]
- Phone: [Insert Company Phone Number]
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.